Terms of use

Reel Juniper (the website at reeljuniper.com and the games on it) is operated by reeljuniper.com, hello@reeljuniper.com. In these terms, “Reel Juniper”, “we”, “us” and “our” mean that operator, and “you” means anyone who visits the site or plays its games.

You can contact us at any time by email at hello@reeljuniper.com or by post at the address above.

Reel Juniper is intended for residents of the United Kingdom who are 18 years of age or older. By playing, you confirm that you meet both conditions. If you are under 18, you must not use the games, and we ask you to leave the site.

Before your first round, each game asks you to confirm your age. Confirming falsely is a breach of these terms. If we learn that someone under 18 has been playing, we may take reasonable steps to prevent further use. Parents and carers will find practical advice on our responsible play page.

Reel Juniper is a social casino: a set of casino-style games offered for entertainment only and free of charge. It is not a gambling service. You cannot stake money or anything of value, and you cannot win money, goods or anything of value. Because of this, Reel Juniper is not licensed by the Gambling Commission and does not need to be.

Your enjoyment of the games, or any success in them, does not suggest that you would have similar results at real-money gambling, and nothing on this site should be taken as an encouragement to gamble.

The games are played with a virtual currency called Juniper Berries (“JB”). The following rules apply to them:

• Juniper Berries are provided free of charge. You start with 5,000 JB and may refill your balance to 5,000 JB at any time it is below that amount, without cost.
• Juniper Berries have no monetary or real-world value. They are not money, e-money, a voucher or property of any kind.
• Juniper Berries cannot be purchased, sold, exchanged, gifted or transferred to another person, account or device.
• Juniper Berries cannot be withdrawn, cashed in or redeemed for money, goods, services or prizes, and no prizes are offered.
• Your balance is stored only in your browser. It may be lost or reset if you clear your browser data, change device or browser, or use the reset tools we provide. We may also reset balances when we update the games. No compensation is due for any lost or reset balance.

There are no in-app purchases on Reel Juniper. We do not sell Juniper Berries, extra games, features, subscriptions or anything else, and we will never ask you for payment details. If anyone asks you to pay for Juniper Berries or for access to Reel Juniper, they are not acting for us; please tell us at hello@reeljuniper.com.

All game outcomes are random and simulated for entertainment. They are generated in your browser using its built-in random number generator at the moment you play. Results do not depend on previous results, on how long you have played or on your balance. The rules and paytable of each game are shown inside the game and on its page. If a game malfunctions, the affected round is void, and the most we will do is restore play; we will not credit Juniper Berries for a round that did not complete properly.

You may use Reel Juniper for your own personal, non-commercial entertainment. You agree not to:

• use the site if you are under 18 or allow anyone under 18 to use it through your device;
• attempt to interfere with the site, its code or its hosting, or to probe, scan or overload it;
• use automated tools to play the games or to copy content from the site at scale;
• present Reel Juniper, its games or Juniper Berries as something of monetary value, or offer to buy or sell Juniper Berries;
• use the site in any way that breaks the law or infringes anyone else’s rights.

We may restrict access to the site where we reasonably believe these terms have been broken.

The Reel Juniper name and mark, the botanical illustrations, the game designs, the text and the look of the site belong to us or to those who license them to us. You may view and play them for your own entertainment. You may not copy, adapt, republish or commercially exploit any part of the site without our written permission, except as the law allows.

We provide Reel Juniper free of charge and “as available”. We try to keep it running smoothly, but we do not promise that it will always be available, uninterrupted or free of errors. We may change, add or remove games, adjust rules and paytables, or suspend or close the site at any time, for example for maintenance, security or business reasons. Where a change is significant, we will try to explain it on the site.

We provide reality-check reminders and the option to take a break from all games for one hour, 24 hours or seven days. These tools work on the device where you set them. If you are worried about your own gambling or someone else’s, free and confidential help is listed on our responsible play page and at the foot of every page.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. Your statutory rights as a consumer, including under the Consumer Rights Act 2015, are not affected.

Because Reel Juniper is free and Juniper Berries have no value, we are not responsible for any loss of Juniper Berries, game progress or settings. We are not liable for loss that was not reasonably foreseeable, for business losses (the site is for personal use only), or for problems caused by your device, browser or internet connection. We are not responsible for the content of external websites we link to, such as support organisations.

We may update these terms from time to time, for instance to reflect changes to the games or to the law. The date at the top of this page shows when they last changed. If you keep using Reel Juniper after a change, the updated terms apply. If you don’t agree with them, please stop using the site.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. If you live in Scotland, you may also bring proceedings in Scotland; if you live in Northern Ireland, you may also bring proceedings in Northern Ireland. If any part of these terms is found to be unenforceable, the rest remains in effect.

Questions about these terms, or anything else about Reel Juniper, can be sent to hello@reeljuniper.com. We aim to reply within two working days.